Who are we?

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the role

If you’re ready to build your career in commercial insurance, this Account Handler opportunity offers the chance to work with a wide range of clients while developing your expertise in a supportive, specialist environment. You’ll play an important role within the Anthony James Insurance Brokers team, helping to deliver high-quality service and contributing to client retention and growth across the portfolio.

You’ll manage a portfolio of commercial insurance clients, supporting renewals, policy administration, and day-to-day servicing while working closely with Account Executives and insurer partners.

What you’ll be doing

·       Managing client portfolios and ensuring a smooth, well-organised renewal process

·       Understanding client requirements and recommending tailored insurance solutions

·       Working with Account Executives to deliver high standards of client service and support business growth

·       Liaising with insurers to secure suitable terms and maintain strong relationships

·       Handling policy administration, including renewals, adjustments, and documentation

·       Responding to client queries and supporting them through claims journeys

Who we’re looking for

You’ll bring commercial insurance experience and a proactive, client-focused approach, with confidence working in a fast-paced environment.

·       At least three years’ experience in commercial or corporate insurance handling

·       Strong communication skills and confidence using insurance systems and IT tools

·       Experience managing client relationships and insurance portfolios

·       Good understanding of renewals and policy administration processes

·       Ability to work collaboratively with colleagues and insurer partners

·       Organised approach with attention to detail across multiple client accounts

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

·       25 days holiday plus an extra half-day off to celebrate your birthday month

·       Company pension scheme to help secure your future

·       Private medical cover for peace of mind

·       Life insurance, income protection and sick pay to support you when you need it

·       Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.